What range of customer services does Geiss, LLC provide beyond product sales?

Geiss, LLC offers an extensive suite of customer services that include professional consultation, machine installation, scheduled maintenance, secure machine transportation, and personalized project consulting. Our goal is to ensure a seamless experience from initial purchase to ongoing operation.

Can Geiss, LLC assist with the programming and integration of their machines into my current production line?

Yes, Geiss, LLC provides expert programming services to integrate our machinery seamlessly into your production line. This includes creating custom NC programs for CNC machining of plastic parts and offering virtual training to ensure your team is proficient in operating the equipment.

How does Geiss, LLC ensure the effective implementation and operation of their machinery at my facility?

Geiss, LLC ensures effective implementation through a comprehensive support system that includes on-site installation, virtual training on products to optimize your team’s skills, and ongoing maintenance support. Our project consulting team works closely with you to tailor solutions that meet your specific production needs.

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Services & Support

A Dedicated

Support Team

(860) 605-8643

Get In Touch With Our Team

At Geiss, we're committed to elevating your production efficiency through our comprehensive range of services and expert consulting.

Customer Services

Whether it’s a quick query or a complex issue, our specialists provide comprehensive services to ensure your operations run smoothly. Trust in our decade-long spare parts guarantee for sustained production security and benefit from our proficient telephone support, available six days a week. With our expansive global service network, you can expect prompt on-site assistance or remote support, no matter where you are.

Installation

Geiss ensures a smooth installation process, tailored to your unique production needs. Our skilled technicians meticulously set up your thermoforming and CNC equipment, ensuring each system is calibrated for optimal performance from day one. We provide a foundation for your operations that promises efficiency and longevity, minimizing downtime and maximizing your investment.

Maintenance

Our maintenance services are designed to ensure the longevity and peak performance of your equipment. Our experienced technicians provide thorough inspections, timely repairs, and proactive upkeep to prevent downtime and extend the life of your machinery. With a comprehensive approach to maintenance, we help you maintain consistent production quality and efficiency, keeping operations running smoothly.

Machine Transportation

Ensuring the safe and timely delivery of our machinery to your site is paramount to us at Geiss. Our team meticulously plans and executes each stage of machine transportation, guaranteeing minimal disruption to your operations. Leveraging logistics partners, we manage everything from careful packing to navigation through complex delivery routes. The process is transparent and efficient, ensuring your new equipment arrives in impeccable condition, ready to become a part of your production line.

Project Consulting

Project consulting at Geiss offers a personalized roadmap to advanced manufacturing success. Our team of seasoned designers and engineers scrutinize every customer inquiry with a fine-tooth comb, delivering expert analysis and step-by-step guidance towards the right investment decisions. With our unwavering commitment to practical implementation, we transform industry expertise into tangible benefits for our clients, ensuring that each project is not just envisioned but actualized with precision and care.

Programming

At Geiss, we elevate the potential of your production with our programming services. Our adept programmers harness the robust capabilities of the Tebis system to develop tailored NC programs, ensuring high-precision and collision-free operations for your CNC machining needs. From the meticulous creation of thermoforming tools to the final touches of plastic part post-processing, our full-spectrum service ensures your equipment operates with unparalleled efficiency and accuracy.

Virtual Training on Products

At Geiss, we offer virtual training sessions that equip customers with in-depth knowledge and operational skills for our products. These online training modules are designed to be immersive, allowing participants to engage with our machines and software in a controlled, virtual environment. It's a convenient and effective way to ensure our customers are well-versed in the nuances of our technology, contributing to better performance and productivity in their actual work settings.

For more information about services and support, call us at (860) 605-8643 or complete the form.

Why Choose Us

Over 75 Years of Industry Experience

Long-Term Cost Saving Investment

Lowest Cost Per Part Produced

Optimized Operational Efficiency

Substantial Savings in Energy Consumption

Reduced Material Usage & Lowest Scrap Rate

Highly Customizable Solutions

Professional Service & Support

Learn More

Frequently Asked Questions

What range of customer services does Geiss, LLC provide beyond product sales?
Geiss, LLC offers an extensive suite of customer services that include professional consultation, machine installation, scheduled maintenance, secure machine transportation, and personalized project consulting. Our goal is to ensure a seamless experience from initial purchase to ongoing operation.
Can Geiss, LLC assist with the programming and integration of their machines into my current production line?
Yes, Geiss, LLC provides expert programming services to integrate our machinery seamlessly into your production line. This includes creating custom NC programs for CNC machining of plastic parts and offering virtual training to ensure your team is proficient in operating the equipment.
How does Geiss, LLC ensure the effective implementation and operation of their machinery at my facility?
Geiss, LLC ensures effective implementation through a comprehensive support system that includes on-site installation, virtual training on products to optimize your team’s skills, and ongoing maintenance support. Our project consulting team works closely with you to tailor solutions that meet your specific production needs.